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Privacy Policy

Last updated: September 2026

PBW respects your privacy and is committed to protecting the personal information you provide to us or that we collect when you use our website, paulettewalter.com

This Privacy Policy explains what information we collect, how we collect and use it, when we may share it with others, how we protect it, and the rights you may have regarding your personal information.

By using the Website, you acknowledge the practices described in this Privacy Policy.

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1. Information We Collect

Depending on how you use the Website, we may collect the following types of information:

Information you provide directly

You may provide personal information when you:

  • Contact us through a contact form;

  • Send us an email;

  • Request information about our products or services;

  • Subscribe to a newsletter or mailing list;

  • Register for an account, event, or service;

  • Make a purchase or otherwise enter into a transaction with us; or

  • Communicate with us in any other way.

This information may include your:

  • Name;

  • Email address;

  • Telephone number;

  • Company or organisation;

  • Postal address;

  • Information contained in your messages or enquiries;

  • Transaction or payment information, where applicable; and

  • Any other information you voluntarily choose to provide.

You are not generally required to provide personal information in order to browse the Website. However, certain services or features may not be available unless the requested information is provided.

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Information collected automatically

When you visit the Website, certain information may be collected automatically through cookies, pixels, analytics tools, server logs, and similar technologies.

This may include:

  • IP address;

  • Browser type and version;

  • Device type;

  • Operating system;

  • General geographic location;

  • Date and time of your visit;

  • Pages viewed and links clicked;

  • Referring website;

  • Website usage and interaction information; and

  • Other technical information relating to your use of the Website.

This information may be collected through technologies such as cookies and similar tracking technologies.

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2. How We Collect Information

We may collect information:

  1. Directly from you when you provide it to us;

  2. Automatically when you browse or interact with the Website;

  3. From service providers that help us operate the Website or provide services to you; and

  4. From other lawful sources, where permitted by applicable law.

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3. Why We Collect and Use Information

We collect and use personal information only for legitimate and relevant purposes, including to:

  • Provide, operate and maintain the Website;

  • Respond to enquiries and requests;

  • Provide products or services you have requested;

  • Communicate with you about our services;

  • Process transactions and payments, where applicable;

  • Send newsletters, updates or marketing communications where you have requested or permitted us to do so;

  • Understand how visitors use our Website and improve its functionality, content and user experience;

  • Monitor and analyse Website performance;

  • Maintain the security and integrity of the Website;

  • Detect, prevent and investigate fraud, misuse or security incidents;

  • Comply with applicable legal and regulatory obligations; and

  • Establish, exercise or defend legal claims where necessary.

Where required by applicable law, we will rely on an appropriate legal basis for processing personal information, such as your consent, performance of a contract, compliance with a legal obligation, or our legitimate interests.

We will not collect personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by law or with your consent where consent is required.

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4. Cookies and Similar Technologies

The Website may use cookies and similar technologies to provide functionality, remember preferences, understand how visitors use the Website, and improve our services.

Cookies may be used for purposes such as:

  • Essential Website functionality;

  • Security;

  • Remembering preferences;

  • Analytics and performance measurement; and

  • Marketing or advertising, where applicable.

You may be able to control or disable cookies through your browser settings. Depending on applicable law and the types of cookies used, we may also provide a cookie banner or preference-management tool allowing you to accept, reject or manage certain categories of cookies.

Disabling certain cookies may affect the functionality of the Website.

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5. Sharing Personal Information with Third Parties

We do not sell or rent your personal information.

We may share personal information with third parties where reasonably necessary to operate our business and provide the Website and our services.

These third parties may include:

  • Website hosting and infrastructure providers;

  • Website analytics providers;

  • Email and communications providers;

  • Payment processors, where applicable;

  • Customer relationship management (CRM) and business-management systems;

  • IT, security and technical service providers;

  • Professional advisers, such as lawyers, accountants and insurers; and

  • Government authorities, regulators or law-enforcement bodies where required or permitted by law.

Third-party service providers may process personal information on our behalf and are expected to use that information only for the purposes for which it was provided and in accordance with applicable privacy and data-protection requirements.

We may also disclose information where reasonably necessary to protect our rights, property, safety, users, or others, or in connection with a merger, acquisition, sale, restructuring or other transfer of all or part of our business.

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6. Third-Party Services and Links

The Website may contain links to third-party websites, applications or services.

We are not responsible for the privacy practices, content or security of third-party websites or services. We encourage you to review the privacy policies of any third-party services you access.

Where the Website uses third-party services, such as analytics, social-media, advertising, payment or embedded-content providers, those providers may independently collect and process information in accordance with their own privacy policies.

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7. International Transfers

Some of our service providers may be located outside your country or outside the country in which your personal information was originally collected.

Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer is carried out in accordance with applicable privacy and data-protection laws and that appropriate safeguards are in place where required.

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8. How We Protect Personal Information

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, disclosure or destruction.

However, no method of transmitting information over the internet or storing information electronically is completely secure. Accordingly, we cannot guarantee absolute security.

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9. How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, enforcing agreements and complying with legal obligations.

The appropriate retention period may depend on the nature of the information and the purpose for which it was collected.

When personal information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it, subject to applicable legal requirements.

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10. Your Privacy Rights

Depending on where you live and the privacy laws that apply to you, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you;

  • Request correction of inaccurate or incomplete information;

  • Request deletion of your personal information in certain circumstances;

  • Request restriction of the processing of your information in certain circumstances;

  • Object to certain types of processing, including direct marketing;

  • Withdraw consent where processing is based on consent;

  • Request portability of your personal information where applicable;

  • Opt out of receiving marketing communications; and

  • Lodge a complaint with the relevant data-protection or privacy authority.

These rights are not absolute and may be subject to legal limitations or exceptions.

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How to Exercise Your Rights

To exercise any applicable privacy right, please contact us using the details below:

Email: [PRIVACY EMAIL ADDRESS]
Address: [BUSINESS ADDRESS]
Telephone: [TELEPHONE NUMBER, IF APPLICABLE]

Please provide sufficient information to allow us to identify you and understand your request. We may need to verify your identity before fulfilling certain requests in order to protect your personal information.

We will respond to legitimate requests within the time period required by applicable law.

Where applicable law provides you with the right to lodge a complaint with a supervisory or regulatory authority, you may do so if you believe that your privacy rights have been violated.

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11. Marketing Communications

If you subscribe to receive newsletters or marketing communications from us, you may unsubscribe at any time by clicking the "unsubscribe" link included in our communications or by contacting us directly.

Even if you opt out of marketing communications, we may continue to send you non-promotional communications where necessary, such as messages relating to a service you have requested or an ongoing transaction.

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12. Children's Privacy

Our Website is not directed toward children under the age of [13/16/18], and we do not knowingly collect personal information from children below the applicable legal age without appropriate parental or guardian consent where such consent is required by law.

If we become aware that we have collected personal information from a child in circumstances where parental or guardian consent was required and was not obtained, we will take reasonable steps to delete that information.

If you believe that a child has provided us with personal information, please contact us at [PRIVACY EMAIL ADDRESS].

Where the Website is intentionally directed toward children, we will provide additional notices and safeguards and obtain parental or guardian consent where required by applicable law.

For websites subject to the GDPR, special rules apply to children's consent in online services, with the relevant age threshold generally ranging from 13 to 16 depending on the EU Member State.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Website, services, technology or legal requirements.

When we make changes, we will update the "Last updated" date at the top of this Privacy Policy. Where required by applicable law, we will provide additional notice or obtain consent to material changes.

We encourage you to review this Privacy Policy periodically.

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14. Contact Us

If you have questions about this Privacy Policy, our handling of personal information, or wish to exercise any applicable privacy rights, please contact us:

PBW
Email: paulettewalter@gmail.com
Telephone: [TELEPHONE NUMBER, IF APPLICABLE]

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